Vigil is an AI agent that reads, understands, and resolves customer support emails and tickets. Not a chatbot. Not a deflection tool. An employee that works 24/7 for $49/mo.
Vigil doesn't deflect customers to FAQ pages. It actually resolves their issues.
Connects to your inbox. Reads every customer email, understands intent, and drafts accurate responses. Where most of your support actually happens.
Processes refunds, checks order status, answers product questions, updates accounts. Real actions, not canned replies.
When something needs a human, Vigil flags it with full context. No customer repeats themselves. No dropped threads.
Wake up to a summary: what was resolved, what needs you, trending issues. Your inbox is already clean.
Vigil studies your past responses and matches your tone. Customers can't tell the difference. That's the point.
Gmail, Shopify, Stripe, your helpdesk. Vigil connects to the tools you already use. Setup takes 10 minutes.
Vigil keeps watch so you don't have to. Every email answered. Every customer heard. Every night, covered.